FAQs

1. What makes Fungi Substrate products different?

Our products are lab-tested, sterile, and contamination-free, ensuring the highest success rate for mushroom cultivation. We use premium ingredients to maximize mycelium growth and fruiting potential.

2. How do I store my sterilized grain and substrate?

Store in a cool, dark place at room temperature. Avoid exposure to direct sunlight and moisture. If not using immediately, refrigeration may extend shelf life.

3. How long do your sterilized substrates and grains last?

When stored properly, our sterilized grain spawn and substrates remain viable for 4-6 weeks. For best results, inoculate as soon as possible.

4. Can beginners use your products?

Yes! Our ready-to-use, pre-sterilized substrates and grains make mushroom cultivation simple and hassle-free, even for beginners.

5. Do you offer refunds or replacements?

Yes! We stand by our products. If there’s an issue, we offer hassle-free replacements or refunds within 30 days of purchase.

6. What mushrooms can I grow with your products?

Our substrates and grains support oyster, lion’s mane, shiitake, reishi, and many other gourmet and medicinal mushrooms.

7. How do I prevent contamination in my grow?

Always work in a clean, sterile environment. Use gloves, masks, and proper sterilization techniques when handling inoculations.

8. Do you offer bulk orders or wholesale pricing?

Yes! We provide bulk discounts and wholesale pricing for commercial growers. Contact us for details.

9. How long does shipping take?

We process orders within 24-48 hours, and shipping times vary based on location. You’ll receive tracking details once your order ships.

10. How can I contact customer support?

You can reach us via email or our contact page, and we’ll be happy to assist you!